|OUR WORKING FRAMEWORK|
Our working framework is based upon client focus service framework. We achieve this by listening to your needs, clearly defined functional and design specifications in phase one of a project and we always put strong emphasis on close liason with you, ensuring “client sign-off” at each stage in delivering a robust and scalable solutions for your current and future need, at the same time meet the industry standard.
Our Process: P-A-D-I-TAt Vertu Technology, our clients are presented with a step by step process to ensure successful implementation and go-live of their project. In this process also include a professional, easy to read and thorough project brief as well as visual presentation.
Phase 1 – Problem or scope definition consultationPrior accepting the project, we would meet initially to identify your business needs and goals. This stage enables you and one of our consultants to meet and discuss issues, identify required resources and scoping of requirements.
We identify your business needs and requirement by listening and understanding your thoughts, ideas and goals for the business; Vision Statement; UBR (unique buying reason); who your customers are; what they like about your business and how client will do business with you; and by reviewing your current or existing systems.
This stage also provide you more accurate estimate of costs, timelines and specifications
Phase 2- Analysis and Solution conceptsIn this stage Vertu Technology provide you with a brief that details our recommendation and costing. Once you have accepted the brief, a project document is then created and work commences. The brief include an analysis of your needs discovered in phase 1, recommended solutions and options, scope of work and fees and timeframes.
Upon acceptance of the brief, we produce a project plan that provides details of deliverables, resources and phases to design, develop, testing and implement your solution.
Phase 3 – DevelopmentDevelopment phase would involve developing the recommended solutions that you accepted in phase 2. We also perform testing such as system testing, stress testing prior to final user acceptance testing.
Phase 4 – ImplementOnce testing results are satisfactory and signed – off accepted from you, the solution then is release to production environment or public. Documentation of the design, source files and technical details are provided to you.
Phase 5 – Training and supportTraining your internal administrators and undertaking support & maintenance contracts are activated. The project then concludes with final debriefing.
Interested? Why not contact us for an obligation free chat.